MyCloudVIP Corporation Terms of Service

Agreement and Scope

These Terms of Service (“Terms”) govern your access to websites, mobile and desktop applications, cloud services, virtual machines, communication tools, educational services, AI features, media tools, and related products that link to these Terms (collectively, the “Services”), provided by MyCloudVIP Corporation, Chicago, Illinois, United States (“MyCloudVIP,” “we,” “us,” or “our”). “You” means the individual using the Services or the organization on whose behalf an authorized individual acts.

By accepting these Terms or using the Services after being presented with them, you agree to them to the extent permitted by applicable law. If you do not agree, do not use the Services. Where express agreement is legally required, we will request it separately. You must have authority to bind an organization if you act on its behalf.

A separately signed agreement controls any conflict for the Services it covers. Specific purchase, plan, classroom, or app terms disclosed and accepted when you order supplement these Terms and control conflicts about that specific offering. The Privacy Policy explains personal information practices; these Terms do not replace legally required privacy consent or data processing agreements.

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Age, Accounts, and Organizations

You must have legal capacity to enter this agreement for yourself or authority to accept it for an organization. Users below the age of legal adulthood may use age-appropriate Services with the involvement, permission, or supervision of a parent or legal guardian where required. Product-specific age requirements and higher local requirements apply.

Provide accurate account and billing information, protect credentials, and promptly report suspected unauthorized access. You are responsible for activities you authorize and for taking reasonable steps to secure your devices and account. Do not sell accounts, impersonate others, or share access beyond your plan. Organization administrators may manage organizational accounts and content as disclosed by that organization; contact your administrator about those controls.

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Children, Families, and Learning Apps

MyCloudVIP develops educational experiences for children and families with a focus on helping learners expand their knowledge in three broad areas: Spelling Bee and literacy practice, language learning, and mathematics and STEM, including sciences, electronics, robotics, coding, physics, chemistry, and related subjects. We are motivated by the opportunity to help children of all nations learn, practice, explore, and build confidence, and we take pride in accompanying families on that educational journey.

Our child-focused Services are designed around data minimization. Children are not required to provide their own email address to use the core learning experience unless a particular Service clearly states otherwise. Where an email address, account, subscription, or purchase relationship is required, it is intended to be provided and managed by a parent, legal guardian, or other authorized adult. Store-managed billing may also be handled by Apple, Google, or another payment provider under its own terms.

Where a child-focused feature uses speech recognition, pronunciation, spelling feedback, or a similar device capability and is described as locally processed, the interaction is handled using capabilities available on the device or operating system. MyCloudVIP does not receive or store the child's voice recording as part of those locally processed features. Product-specific disclosures will identify a materially different implementation if one is introduced.

MyCloudVIP may process limited technical and usage information for appropriate internal purposes such as operating, securing, maintaining, debugging, measuring, and improving our Services and the user experience. For child-focused Services, we do not use that information to build behavioral advertising profiles, target children based on precise location or browsing behavior, or monetize their activity through third-party behavioral advertising networks.

MyCloudVIP has not built its child-focused learning model around advertising. We may, however, present clearly identified and age-appropriate information or invitations concerning other MyCloudVIP educational products or learning areas, such as reading, mathematics, languages, coding, or STEM. These contextual cross-promotions are not selected using precise-location profiles or behavioral advertising profiles. External links, purchases, or similar actions may be placed behind parental controls or parental gates where required by the platform, the product design, or applicable law.

Parents and guardians are responsible for supervising children's use of devices, managing subscriptions and purchases, and reviewing device permissions. If a particular Service begins collecting information for which applicable children's privacy law requires additional notice, authorization, or verifiable parental consent, MyCloudVIP will provide the required process before that collection occurs. Product-specific terms and privacy notices may provide additional details.

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App License and Intellectual Property

Subject to these Terms and your plan, we grant you a limited, non-exclusive, non-transferable license to install and use our apps and access the Services for personal use or your organization’s internal business purposes. This license lasts only while you have a valid right to use the relevant Service. Our software, branding, designs, and content remain owned by us or our licensors. No ownership is transferred by a subscription or download.

Do not resell, sublicense, copy for distribution, remove proprietary notices, or reverse engineer the Services except where expressly authorized or permitted by law. Open-source components remain subject to their own licenses. Separate licenses may apply to music, avatars, templates, stock assets, or other media; a subscription does not grant rights beyond the license disclosed for that content.

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Payments, Renewals, Trials, and Refunds

The purchase screen or order identifies the price, currency, taxes, billing period, included usage, and any applicable overage charges. You authorize the charges you agree to at checkout. Your bank, carrier, or payment provider may impose its own conversion or service fees. We will not charge undisclosed usage fees under these Terms.

Subscriptions renew automatically only where disclosed and authorized at purchase. Unless you cancel before the renewal deadline shown at checkout, the subscription renews for the disclosed period and price. Manage or cancel a direct subscription through the billing controls provided with your purchase, or contact support@mycloudvip.com for assistance. Manage Apple App Store or Google Play subscriptions through that store’s subscription settings. Uninstalling an app or ceasing use does not itself cancel a subscription.

If a trial converts to paid access, its duration, price, and cancellation deadline will be disclosed before enrollment. One-time purchases and individual classes do not become subscriptions merely because you use the Services. Cancellation normally stops future renewals and permits access until the end of the paid period, subject to applicable law and the purchase terms.

Refund eligibility follows the terms disclosed at purchase, the relevant store’s rules, and applicable law. These Terms do not impose a blanket “no refunds” rule or remove rights concerning unauthorized charges, defective services, or statutory withdrawal. We will give legally required advance notice of price or renewal changes and obtain consent where required. Contact us promptly about billing errors; doing so does not limit statutory dispute deadlines or remedies.

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Your Content, Permissions, and Sharing

You retain your rights in files, prompts, recordings, messages, and other content you submit. You grant us a non-exclusive, worldwide license to host, copy, process, transmit, and display that content only as necessary to provide, secure, and maintain the Services and carry out your instructions, consistent with the Privacy Policy. This does not transfer ownership or independently authorize advertising use, sale of your content, or AI model training.

You must have the rights, permissions, and lawful basis needed for your submissions and requested processing, including other people’s personal information, copyrighted material, images, voices, and likenesses. Obtain legally required consent before recording, transcribing, cloning voices, or sharing classroom sessions. Do not assume another participant’s attendance is consent.

You choose who can access shared content. Public links may be forwarded, copied, or indexed, and revoking a link cannot retrieve copies already downloaded by others. Review sharing settings and device permissions before publishing. Following deletion or termination, limited retention may continue for backups, security, legal obligations, and disputes as described in the Privacy Policy and applicable law.

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Acceptable Use and Prohibited Conduct

You must comply with applicable laws and respect other people’s rights. You must not use the Services to:

• Distribute malware, steal credentials, conduct phishing or fraud, send unlawful spam, or gain unauthorized access to accounts, systems, or data.
• Exploit or sexually abuse children; promote violence; threaten, stalk, or unlawfully harass people; distribute non-consensual intimate content; or facilitate trafficking or other unlawful activity.
• Infringe intellectual property, privacy, publicity, or confidentiality rights; impersonate others deceptively; or create misleading synthetic media for fraud or abuse.
• Bypass access controls, sanctions restrictions, safety protections, billing, or published usage limits; disrupt infrastructure; or use automated extraction in violation of law or others’ rights.
• Use virtual machines or network resources for attacks, unauthorized scanning, unlawful interception, or resource-intensive activities prohibited by your plan, including mining where not expressly allowed.

We may investigate credible abuse reports and restrict or remove unlawful content or harmful activity, subject to applicable law. This does not promise that every submission will be reviewed. Report abuse or rights violations to support@mycloudvip.com with the relevant location, facts, your contact information, and the basis of your rights. Do not send unlawful material itself. We may request additional information and provide legally required notice and review procedures.

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Cloud Storage, Virtual Machines, and Connectivity

Storage, compute, bandwidth, file sizes, retention, AI credits, and other limits depend on your plan. Maintain independent backups of important content and verify successful uploads, synchronization, exports, and restores. Synchronization is not necessarily a backup: deletions and corruption can propagate between devices. You are responsible for configuring software you install on virtual machines, protecting its credentials, and maintaining licenses and updates within your control.

Availability depends on networks, devices, providers, maintenance, and other factors. Unless an expressly agreed service-level agreement says otherwise, we do not promise uninterrupted access, a particular recovery time, or permanent storage. VPN or network tools do not guarantee anonymity, prevent every threat, or make unlawful activity lawful. We remain responsible for obligations that cannot legally be excluded.

We may reasonably manage capacity, enforce disclosed quotas, and perform maintenance. Where practicable, we will give notice of material restrictions and an opportunity to export content before permanent closure, except where security, law, or urgent abuse prevention requires immediate action.

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AI, Translations, Avatars, and Automated Outputs

AI responses, translations, transcriptions, generated media, and automated recommendations may be inaccurate, incomplete, biased, offensive, or similar to outputs provided to others. Verify important results with reliable sources and qualified people before relying on them. Do not present synthetic output as an authentic recording or a person’s endorsement without appropriate authorization and disclosure.

As between you and MyCloudVIP, we do not claim ownership of your generated outputs to the extent rights exist and may be held by you. Third-party model or asset terms and others’ rights may still apply. We do not guarantee originality, exclusivity, copyright protection, or freedom from infringement.

The Services do not provide professional medical, legal, financial, or other regulated advice and are not emergency services. Do not rely on them as the sole basis for decisions affecting health, safety, employment, credit, legal rights, or similar consequential matters. Do not use them for safety-critical control or emergency response without a separate written agreement expressly permitting that use and appropriate safeguards.

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Learning, Students, and Educational Services

MyCloudVIP educational Services may include self-guided practice, interactive exercises, classes, tutoring tools, assessments, educational AI, and learning activities in literacy and Spelling Bee practice, language learning, mathematics, sciences, electronics, robotics, coding, physics, chemistry, and other STEM fields. Our goal is to support curiosity, practice, knowledge development, and access to learning for users in different countries and stages of education.

Educational tools and classes support learning but do not guarantee fluency, grades, test results, credentials, employment, immigration outcomes, admission, or any particular academic result. Accreditation or certification applies only if expressly stated for the specific offering. Class availability, location restrictions, time zone, attendance rules, and rescheduling or cancellation terms are those disclosed for the applicable booking or program.

Automated feedback, speech recognition, educational AI, scoring, simulations, examples, and generated explanations may be incomplete or incorrect. Learners, parents, teachers, and schools should use appropriate judgment and qualified educational or professional resources where accuracy, safety, laboratory work, electronics, robotics, chemistry, physics, or other hands-on STEM activities require supervision or specialized precautions.

Schools, teachers, and organizations must obtain authorizations required for student participation and data processing. A school account alone does not establish compliance with every student privacy law. Do not submit regulated student records unless the offering and required agreements support that use. Respect instructors and classmates, and do not record or redistribute sessions or course materials without permission.

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Third-Party Services and App Stores

Integrations, external links, payment processors, authentication providers, AI models, and app stores may have their own terms and privacy policies. You are responsible for reviewing those terms when choosing to connect or purchase through them. Features may change if a provider changes or withdraws access. We do not control independent third-party services or endorse all linked content, but this does not remove our responsibilities for our own Services or providers where applicable law makes us responsible.

For apps obtained through Apple or Google, applicable store rules and the license supplied with the app also apply. These Terms supplement, and do not purport to replace, an applicable app-store end-user license agreement. Subscription management and store purchase refund requests may need to be handled through that store. Contact MyCloudVIP for support relating to our Services.

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Countries, Regional Availability, and Export Controls

MyCloudVIP operates from the United States. A website being accessible in a country does not mean every app, feature, class, language, payment method, or support option is offered or legally available there. Availability may depend on licensing, local requirements, provider coverage, and app-store territory settings. Use only Services offered to you and lawful in your location; do not misrepresent your location to evade restrictions.

You must comply with export controls, trade sanctions, and other applicable restrictions, including U.S. requirements where applicable. Do not obtain or supply Services for a prohibited recipient, destination, or end use without required authorization. We may restrict access where required by law. Restrictions depend on current law and the relevant transaction, rather than a fixed list of countries in these Terms.

Personal information may be processed across borders as described in the Privacy Policy and subject to applicable safeguards. Agreeing to these Terms alone is not a substitute for any legally required transfer mechanism or consent.

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Mandatory Consumer Rights

Nothing in these Terms excludes rights or remedies that applicable law does not allow us to exclude. This protection applies throughout these Terms, including the refund, warranty, liability, termination, and dispute provisions.

If you are a consumer in the European Economic Area or United Kingdom, applicable rights relating to digital content and services, conformity, remedies, and withdrawal remain available. Any loss of a withdrawal right for immediate digital supply requires the legally necessary conditions, including express consent and acknowledgment where required; accepting these Terms alone does not waive that right.

Consumers in Australia retain applicable non-excludable consumer guarantees and remedies. Consumers in Brazil, Canada, and other jurisdictions retain applicable mandatory local protections, including language requirements where applicable. These examples are not an exhaustive list, and no statement here guarantees that a particular Service is offered in your country.

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Warranties and Disclaimers

To the maximum extent permitted by applicable law, and except for express commitments in your purchase terms or a separate agreement, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement where such disclaimers are lawful. We do not warrant that the Services will always be accurate, secure, compatible, uninterrupted, or free from errors or harmful components.

Descriptions of security features, backups, AI capabilities, or support do not guarantee elimination of all risks. Experimental or beta features may change or be discontinued and may be unsuitable for critical workloads. These disclaimers do not override express contractual promises or statutory guarantees.

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Limitations of Liability

To the extent permitted by applicable law, MyCloudVIP Corporation and its officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, business opportunities, goodwill, or data arising from use of or inability to use the Services, even if advised of the possibility of those losses.

Subject to the exceptions below, our total aggregate liability for claims arising out of or relating to the Services or these Terms will not exceed the greater of US $100 or the amounts you paid MyCloudVIP for the Service giving rise to the claim during the twelve months before the event giving rise to liability. Related claims do not multiply this limit.

These exclusions and this cap do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any liability or consumer remedy that cannot lawfully be limited. Where local law prohibits a particular exclusion or cap, it applies only to the extent that law permits. Nothing limits rights to a required refund or other non-excludable remedy.

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Business Customer Indemnity

If you use the Services on behalf of a business or organization, to the extent permitted by law, that organization agrees to defend and indemnify MyCloudVIP against third-party claims and reasonable resulting costs arising from its unlawful use, content that infringes third-party rights, or material breach of these Terms. This obligation does not apply to the extent a claim results from our breach, negligence, or misconduct, and does not apply to individual consumers.

We will promptly notify the organization of a claim, provide reasonable cooperation at its expense, and allow it to control the defense with suitable counsel. No settlement may admit fault for us or impose non-monetary obligations on us without our reasonable written consent.

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Suspension, Termination, and Data Export

You may stop using the Services at any time, cancel subscriptions through the applicable billing channel, and request account deletion using the options described in the Privacy Policy. Cancellation of billing and deletion of an account are separate actions; verify both where needed, particularly for store-managed subscriptions.

We may suspend or terminate access for a material breach, nonpayment, legal requirements, credible security threats, or serious abuse. Where reasonable and legally permitted, we will give notice, explain the reason, and provide an opportunity to remedy a breach or request review. Immediate action may be necessary to protect users or comply with law.

If we discontinue a paid Service for reasons unrelated to your breach, we will provide reasonable advance notice where practicable and any refund or remedy required by law or your purchase terms. Export your content before access ends; export and retention remain subject to legal, security, and technical limits and the Privacy Policy. Provisions that by their nature should survive, including accrued payments, intellectual property, lawful liability limits, and dispute provisions, survive termination.

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Governing Law and Disputes

Except where mandatory law provides otherwise, these Terms are governed by Illinois law, without its conflict-of-law rules, and disputes may be brought in the competent state or federal courts in Illinois. For business customers, those courts are the agreed exclusive forum to the extent lawful.

Consumers retain mandatory protections under the laws of their habitual residence and any right to bring proceedings in their local courts or another legally required forum. These Terms do not impose mandatory arbitration, a class-action waiver, or a waiver of the right to contact a regulator.

Please contact support@mycloudvip.com about a dispute so we can try to resolve it. This is not a prerequisite to exercising legal rights and does not shorten or suspend statutory deadlines.

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Updates, Notices, and General Terms

We may update these Terms to reflect changes in the Services, legal requirements, or business practices. We will identify the revised effective date and provide reasonable advance notice of material changes through an appropriate channel, such as an account notice or email, where required. Changes will not retroactively remove accrued rights. Where express consent is required, we will request it; otherwise continued use after appropriate notice may constitute acceptance to the extent permitted by law. If you disagree, you may stop using the affected Services and cancel future renewals, subject to your statutory rights.

If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision immediately is not a waiver. Neither party is responsible for delays caused by events beyond its reasonable control to the extent permitted by law, without removing accrued payment obligations or mandatory consumer remedies. You may not transfer this agreement without our consent except as allowed by law. We may transfer it in a merger, reorganization, or sale of the relevant business, provided the transfer does not reduce mandatory rights or our existing obligations to you.

These Terms, accepted supplemental terms, and any applicable signed agreement constitute the agreement concerning the Services they cover. Translations may be provided for convenience; mandatory local language and interpretation rules remain controlling.

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Contact MyCloudVIP Corporation

MyCloudVIP Corporation
Chicago, Illinois, United States
Support and legal inquiries: support@mycloudvip.com
Website: mycloudvip.com

Include the relevant app or Service, account email, and a description of your request. Do not include passwords, full payment card details, or unnecessary sensitive information.

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Spelling Bee Training — App-Specific Terms

Spelling Bee Training is an educational practice app provided by MyCloudVIP Corporation. This section supplements the general Terms for this app and controls conflicts about its specific features and purchases. The applicable iOS app license remains in effect.

Free practice and Pro access

Classic keyboard spelling practice is free. The current free voice allowance is three submitted attempts per day, whether correct or incorrect. This allowance is not a subscription trial. Monthly Pro and Annual Pro provide unlimited voice spelling while the subscription is active, subject to reasonable abuse prevention. The plans offer the same Pro voice features for different billing periods. Prices, currency, and any offers are those shown in your local purchase screen; no subscription trial applies unless expressly offered there.

Store billing, cancellation, and restoration

Apple bills iOS purchases and Google Play bills Android purchases. Monthly and Annual Pro renew automatically unless canceled before renewal through the purchasing store. Uninstalling does not cancel a subscription. After cancellation, access normally continues through the paid period, subject to store rules and applicable law. Refund requests follow the purchasing store’s policies and mandatory consumer rights. See Apple subscription cancellation or Google Play subscription management.

Use Restore purchases with the store account that owns your active subscription. Restoration does not create a second subscription; expired, refunded, or revoked purchases may not restore Pro. There is currently no shared app login linking Apple and Google purchases, and cross-platform subscription transfer is not promised. RevenueCat helps validate purchases and grant Pro access.

Children, parent-managed access, speech, and privacy

Spelling Bee Training is designed to support learners of different ages, including children with appropriate parent or guardian supervision. A child is not required to provide a personal email address for the core learning experience. Where an email address, subscription, purchase, or store account is involved, it is intended to be managed by a parent, legal guardian, or other authorized adult. Purchases require adult authorization where required by the applicable store, device settings, or law.

Voice practice uses compatible speech-recognition capabilities available through the user's device or operating system. For the current locally processed voice-practice implementation, MyCloudVIP does not receive or store the child's voice recording. Speech recognition and automated feedback may be wrong, and learning outcomes are not guaranteed. Classic keyboard practice can be used without microphone access. Device settings, operating-system support, connectivity, and local app storage can affect availability and allowance tracking.

The app may process limited technical and usage metrics for internal purposes such as operation, diagnostics, performance measurement, feature improvement, and understanding the overall learning experience. MyCloudVIP does not use child-focused Spelling Bee activity to create behavioral advertising profiles, target users based on precise location, or monetize children through third-party behavioral advertising networks.

Spelling Bee Training may occasionally present age-appropriate information about other MyCloudVIP educational products or learning areas, including reading, languages, mathematics, coding, or STEM. These contextual invitations are not selected using behavioral advertising profiles or precise-location targeting. External links or purchase opportunities may require adult involvement or a parental gate where appropriate.

The app’s privacy practices are described in its Spelling Bee Training Privacy Policy. Device permission prompts and that policy govern the relevant privacy disclosures. Avoid unnecessary personal information in exercises. App-specific support: mycloudvip@gmail.com. Do not email passwords, full payment details, or recordings of children.

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